This agreement sets out the terms and conditions of our coaching relationship.
Commitment: You are hiring Better Your Best because you want to make significant changes in your life, leadership or business. We request a minimum six (6) month commitment to the coaching process. This allows time for the coaching relationship to develop and be powerful. As your coach, you have my word that I am 100% committed to you being powerful, successful and to having the life you want.
If during the six (6) month period there is any reason to change our agreement, my request is that we design a time period during which we can create a mutual resolution that honors both the coaching relationship and each of us. After the six (6) month period, we can continue on a month to month basis. When it is time to end the coaching relationship, I request a one month (30 day) written notice.
Confidentiality: All conversations are confidential. Exploration of topics is most effective when it’s done from a place of authenticity and honesty.
Procedure: Typically, in a coaching relationship, the client calls the coach as it is a symbol of "taking action." You and your coach will determine the best way to connect either via phone or zoom.
Calls: Our agreement includes 2x 45 min calls per month. Ideally, we will commit to our semi-monthly coaching call at a time that works consistently for both of us. We can discuss dates at our discovery session. I will let you know when I schedule holidays and appreciate you doing the same.
Changes: Rescheduling an appointment is easy with advance notice. If you have an emergency we will work around it. If you must cancel a call, we will make it up. My request is that you provide 24 hours’ notice of cancellation. A standard session fee will be charged for cancellations with less than 24 hours’ notice.
Unused sessions: All sessions must be made up within the six-month period that they are scheduled unless an alternate arrangement is made.
Payment: Payment can be made via e-mail transfer or cheque to Better Your Best Coaching. Unless alternative arrangements have been made, we invoice clients in advance each quarter beginning in January and payment is expected upon receipt of invoice. Receipts are issued upon payment.
Problems: If at any time you have questions, or if I ever say or do something that upsets you or doesn’t feel right, please bring it to my attention. I am committed to creating a powerful relationship that is open to discussing challenges.
